{"id":7456,"date":"2026-09-25T14:14:39","date_gmt":"2026-09-25T07:14:39","guid":{"rendered":"https:\/\/ductinnghia.com\/?page_id=7456"},"modified":"2026-09-25T15:53:06","modified_gmt":"2026-09-25T08:53:06","slug":"quy-dinh-doi-tra","status":"publish","type":"page","link":"https:\/\/ductinnghia.com\/en\/quy-dinh-doi-tra\/","title":{"rendered":"Quy \u0111\u1ecbnh \u0111\u1ed5i tr\u1ea3"},"content":{"rendered":"<p class=\"wp-block-paragraph\" data-path-to-node=\"1\">V\u1edbi ph\u01b0\u01a1ng ch\u00e2m \u0111\u1eb7t ch\u1ea5t l\u01b0\u1ee3ng l\u00ean h\u00e0ng \u0111\u1ea7u v\u00e0 b\u1ea3o v\u1ec7 t\u1ed1i \u0111a quy\u1ec1n l\u1ee3i c\u1ee7a \u0111\u1ed1i t\u00e1c, C\u00f4ng ty TNHH S\u1ea3n Xu\u1ea5t Bao B\u00ec \u0110\u1ee9c T\u00edn Ngh\u0129a \u00e1p d\u1ee5ng ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 v\u00e0 b\u1ea3o h\u00e0nh minh b\u1ea1ch, r\u00f5 r\u00e0ng.<\/p>\r\n<p data-path-to-node=\"2\">V\u00ec \u0111\u1eb7c th\u00f9 c\u1ee7a ng\u00e0nh s\u1ea3n xu\u1ea5t bao b\u00ec l\u00e0 h\u00e0ng h\u00f3a \u0111\u01b0\u1ee3c gia c\u00f4ng v\u00e0 in \u1ea5n theo y\u00eau c\u1ea7u ri\u00eang (c\u00f3 logo, th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a t\u1eebng kh\u00e1ch h\u00e0ng), ch\u00fang t\u00f4i s\u1ebd x\u1eed l\u00fd c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh d\u1ef1a tr\u00ean c\u00e1c \u0111i\u1ec1u kho\u1ea3n d\u01b0\u1edbi \u0111\u00e2y:<\/p>\r\n<h2 data-path-to-node=\"3\">1. \u0110i\u1ec1u ki\u1ec7n ch\u1ea5p nh\u1eadn \u0111\u1ed5i tr\u1ea3 \/ s\u1ea3n xu\u1ea5t l\u1ea1i<\/h2>\r\n<p data-path-to-node=\"4\">\u0110\u1ee9c T\u00edn Ngh\u0129a ch\u1ecbu ho\u00e0n to\u00e0n tr\u00e1ch nhi\u1ec7m v\u00e0 ch\u1ea5p nh\u1eadn \u0111\u1ed5i tr\u1ea3, b\u1ea3o h\u00e0nh ho\u1eb7c s\u1ea3n xu\u1ea5t l\u1ea1i b\u00f9 h\u00e0ng cho Qu\u00fd kh\u00e1ch trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:<\/p>\r\n<ul data-path-to-node=\"5\">\r\n<li>\r\n<p data-path-to-node=\"5,0,0\"><b data-path-to-node=\"5,0,0\" data-index-in-node=\"0\">L\u1ed7i do qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t:<\/b><\/p>\r\n<ul data-path-to-node=\"5,0,1\">\r\n<li>\r\n<p data-path-to-node=\"5,0,1,0,0\">S\u1ea3n ph\u1ea9m sai quy c\u00e1ch, k\u00edch th\u01b0\u1edbc, ki\u1ec3u d\u00e1ng so v\u1edbi h\u1ee3p \u0111\u1ed3ng ho\u1eb7c \u0111\u01a1n \u0111\u1eb7t h\u00e0ng \u0111\u00e3 k\u00fd k\u1ebft.<\/p>\r\n<\/li>\r\n<li>\r\n<p data-path-to-node=\"5,0,1,1,0\">Sai ch\u1ea5t li\u1ec7u gi\u1ea5y, m\u00e0ng, ho\u1eb7c sai \u0111\u1ecbnh l\u01b0\u1ee3ng \u0111\u00e3 th\u1ecfa thu\u1eadn.<\/p>\r\n<\/li>\r\n<li>\r\n<p data-path-to-node=\"5,0,1,2,0\">L\u1ed7i gia c\u00f4ng: Bong tr\u00f3c keo, bung m\u00e9p d\u00e1n, b\u1ebf c\u1eaft b\u1ecb l\u1ec7ch, \u0111\u01b0\u1eddng c\u1ea5n m\u1edd kh\u00f4ng g\u1ea5p \u0111\u01b0\u1ee3c.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<\/li>\r\n<li>\r\n<p data-path-to-node=\"5,1,0\"><b data-path-to-node=\"5,1,0\" data-index-in-node=\"0\">L\u1ed7i in \u1ea5n:<\/b> M\u00e0u s\u1eafc in sai l\u1ec7ch v\u01b0\u1ee3t qu\u00e1 m\u1ee9c cho ph\u00e9p so v\u1edbi b\u1ea3n in m\u1eabu (b\u1ea3n proof) \u0111\u00e3 \u0111\u01b0\u1ee3c hai b\u00ean k\u00fd duy\u1ec7t; h\u00ecnh \u1ea3nh in b\u1ecb nh\u00f2e, m\u1ea5t n\u00e9t, lem m\u1ef1c.<\/p>\r\n<\/li>\r\n<li>\r\n<p data-path-to-node=\"5,2,0\"><b data-path-to-node=\"5,2,0\" data-index-in-node=\"0\">L\u1ed7i do v\u1eadn chuy\u1ec3n:<\/b> S\u1ea3n ph\u1ea9m b\u1ecb m\u00f3p m\u00e9o, \u01b0\u1edbt, r\u00e1ch, d\u01a1 b\u1ea9n trong qu\u00e1 tr\u00ecnh giao h\u00e0ng (ch\u1ec9 \u00e1p d\u1ee5ng trong tr\u01b0\u1eddng h\u1ee3p \u0110\u1ee9c T\u00edn Ngh\u0129a tr\u1ef1c ti\u1ebfp giao h\u00e0ng ho\u1eb7c ch\u1ec9 \u0111\u1ecbnh \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n).<\/p>\r\n<\/li>\r\n<li>\r\n<p data-path-to-node=\"5,3,0\"><b data-path-to-node=\"5,3,0\" data-index-in-node=\"0\">Giao thi\u1ebfu s\u1ed1 l\u01b0\u1ee3ng:<\/b> S\u1ed1 l\u01b0\u1ee3ng th\u1ef1c t\u1ebf nh\u1eadn \u0111\u01b0\u1ee3c \u00edt h\u01a1n s\u1ed1 l\u01b0\u1ee3ng tr\u00ean bi\u00ean b\u1ea3n giao h\u00e0ng.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<h2 data-path-to-node=\"6\">2. C\u00e1c tr\u01b0\u1eddng h\u1ee3p KH\u00d4NG h\u1ed7 tr\u1ee3 \u0111\u1ed5i tr\u1ea3<\/h2>\r\n<p data-path-to-node=\"7\">Ch\u00fang t\u00f4i xin ph\u00e9p t\u1eeb ch\u1ed1i x\u1eed l\u00fd khi\u1ebfu n\u1ea1i v\u00e0 \u0111\u1ed5i tr\u1ea3 \u0111\u1ed1i v\u1edbi c\u00e1c tr\u01b0\u1eddng h\u1ee3p:<\/p>\r\n<ul data-path-to-node=\"8\">\r\n<li>\r\n<p data-path-to-node=\"8,0,0\">L\u1ed7i xu\u1ea5t ph\u00e1t t\u1eeb file thi\u1ebft k\u1ebf do Qu\u00fd kh\u00e1ch h\u00e0ng cung c\u1ea5p nh\u01b0ng Qu\u00fd kh\u00e1ch \u0111\u00e3 <b data-path-to-node=\"8,0,0\" data-index-in-node=\"77\">k\u00fd duy\u1ec7t maquette\/b\u1ea3n in m\u1eabu<\/b> tr\u01b0\u1edbc khi s\u1ea3n xu\u1ea5t h\u00e0ng lo\u1ea1t (sai l\u1ed7i ch\u00ednh t\u1ea3, sai m\u00e3 v\u1ea1ch, sai th\u00f4ng tin th\u00e0nh ph\u1ea7n&#8230;).<\/p>\r\n<\/li>\r\n<li>\r\n<p data-path-to-node=\"8,1,0\">S\u1ea3n ph\u1ea9m b\u1ecb h\u01b0 h\u1ecfng do Qu\u00fd kh\u00e1ch b\u1ea3o qu\u1ea3n, l\u01b0u kho sai quy c\u00e1ch (\u0111\u1ec3 n\u01a1i \u1ea9m th\u1ea5p g\u00e2y m\u1ed1c, n\u01a1i nhi\u1ec7t \u0111\u1ed9 cao g\u00e2y cong v\u00eanh, bi\u1ebfn d\u1ea1ng bao b\u00ec&#8230;).<\/p>\r\n<\/li>\r\n<li>\r\n<p data-path-to-node=\"8,2,0\">H\u00e0ng h\u00f3a b\u1ecb thi\u1ec7t h\u1ea1i do c\u00e1c nguy\u00ean nh\u00e2n b\u1ea5t kh\u1ea3 kh\u00e1ng sau khi \u0111\u00e3 giao nh\u1eadn th\u00e0nh c\u00f4ng (h\u1ecfa ho\u1ea1n, l\u0169 l\u1ee5t, thi\u00ean tai).<\/p>\r\n<\/li>\r\n<li>\r\n<p data-path-to-node=\"8,3,0\">Qu\u00e1 th\u1eddi h\u1ea1n th\u00f4ng b\u00e1o khi\u1ebfu n\u1ea1i quy \u0111\u1ecbnh.<\/p>\r\n<\/li>\r\n<li>\r\n<p data-path-to-node=\"8,4,0\">Kh\u00e1ch h\u00e0ng thay \u0111\u1ed5i \u00fd \u0111\u1ecbnh, mu\u1ed1n \u0111\u1ed5i sang m\u1eabu thi\u1ebft k\u1ebf kh\u00e1c ho\u1eb7c k\u00edch th\u01b0\u1edbc kh\u00e1c sau khi h\u00e0ng \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u01b0a v\u00e0o s\u1ea3n xu\u1ea5t.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<h2 data-path-to-node=\"9\">3. Th\u1eddi gian ti\u1ebfp nh\u1eadn v\u00e0 x\u1eed l\u00fd khi\u1ebfu n\u1ea1i<\/h2>\r\n<ul data-path-to-node=\"10\">\r\n<li>\r\n<p data-path-to-node=\"10,0,0\"><b data-path-to-node=\"10,0,0\" data-index-in-node=\"0\">Th\u1eddi gian th\u00f4ng b\u00e1o khi\u1ebfu n\u1ea1i:<\/b> Qu\u00fd kh\u00e1ch vui l\u00f2ng ki\u1ec3m tra k\u1ef9 h\u00e0ng h\u00f3a khi nh\u1eadn. M\u1ecdi khi\u1ebfu n\u1ea1i v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 s\u1ed1 l\u01b0\u1ee3ng c\u1ea7n \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o cho \u0110\u1ee9c T\u00edn Ngh\u0129a b\u1eb1ng v\u0103n b\u1ea3n (email\/Zalo) trong v\u00f2ng <b data-path-to-node=\"10,0,0\" data-index-in-node=\"195\">07 ng\u00e0y l\u00e0m vi\u1ec7c<\/b> k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn h\u00e0ng.<\/p>\r\n<\/li>\r\n<li>\r\n<p data-path-to-node=\"10,1,0\"><b data-path-to-node=\"10,1,0\" data-index-in-node=\"0\">Th\u1eddi gian ki\u1ec3m tra &amp; ph\u1ea3n h\u1ed3i:<\/b> Ngay sau khi ti\u1ebfp nh\u1eadn th\u00f4ng tin, b\u1ed9 ph\u1eadn Qu\u1ea3n l\u00fd Ch\u1ea5t l\u01b0\u1ee3ng (QC) c\u1ee7a ch\u00fang t\u00f4i s\u1ebd ki\u1ec3m tra v\u00e0 ph\u1ea3n h\u1ed3i nguy\u00ean nh\u00e2n, ph\u01b0\u01a1ng \u00e1n gi\u1ea3i quy\u1ebft ch\u1eadm nh\u1ea5t trong v\u00f2ng <b data-path-to-node=\"10,1,0\" data-index-in-node=\"190\">24 &#8211; 48 gi\u1edd l\u00e0m vi\u1ec7c<\/b>.<\/p>\r\n<\/li>\r\n<li>\r\n<p data-path-to-node=\"10,2,0\"><b data-path-to-node=\"10,2,0\" data-index-in-node=\"0\">Th\u1eddi gian x\u1eed l\u00fd \u0111\u1ed5i tr\u1ea3\/s\u1ea3n xu\u1ea5t l\u1ea1i:<\/b> T\u00f9y thu\u1ed9c v\u00e0o s\u1ed1 l\u01b0\u1ee3ng v\u00e0 m\u1ee9c \u0111\u1ed9 ph\u1ee9c t\u1ea1p c\u1ee7a s\u1ea3n ph\u1ea9m l\u1ed7i, \u0110\u1ee9c T\u00edn Ngh\u0129a s\u1ebd ti\u1ebfn h\u00e0nh s\u1eeda ch\u1eefa ho\u1eb7c s\u1ea3n xu\u1ea5t l\u1ea1i to\u00e0n b\u1ed9 l\u00f4 h\u00e0ng l\u1ed7i trong kho\u1ea3ng t\u1eeb <b data-path-to-node=\"10,2,0\" data-index-in-node=\"188\">05 &#8211; 10 ng\u00e0y l\u00e0m vi\u1ec7c<\/b>.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<h2 data-path-to-node=\"11\">4. Quy tr\u00ecnh \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m<\/h2>\r\n<p data-path-to-node=\"12\">\u0110\u1ec3 qu\u00e1 tr\u00ecnh x\u1eed l\u00fd di\u1ec5n ra nhanh ch\u00f3ng, Qu\u00fd kh\u00e1ch vui l\u00f2ng th\u1ef1c hi\u1ec7n theo c\u00e1c b\u01b0\u1edbc sau:<\/p>\r\n<ol start=\"1\" data-path-to-node=\"13\">\r\n<li>\r\n<p data-path-to-node=\"13,0,0\"><b data-path-to-node=\"13,0,0\" data-index-in-node=\"0\">B\u01b0\u1edbc 1: Ghi nh\u1eadn s\u1ef1 c\u1ed1.<\/b> Ch\u1ee5p \u1ea3nh ho\u1eb7c quay video chi ti\u1ebft t\u00ecnh tr\u1ea1ng h\u00e0ng h\u00f3a b\u1ecb l\u1ed7i, th\u1ed1ng k\u00ea s\u1ed1 l\u01b0\u1ee3ng h\u00e0ng l\u1ed7i.<\/p>\r\n<\/li>\r\n<li>\r\n<p data-path-to-node=\"13,1,0\"><b data-path-to-node=\"13,1,0\" data-index-in-node=\"0\">B\u01b0\u1edbc 2: Th\u00f4ng b\u00e1o.<\/b> G\u1eedi th\u00f4ng tin (k\u00e8m h\u00ecnh \u1ea3nh\/video) \u0111\u1ebfn Nh\u00e2n vi\u00ean kinh doanh tr\u1ef1c ti\u1ebfp ph\u1ee5 tr\u00e1ch \u0111\u01a1n h\u00e0ng ho\u1eb7c qua Hotline\/Email c\u1ee7a c\u00f4ng ty.<\/p>\r\n<\/li>\r\n<li>\r\n<p data-path-to-node=\"13,2,0\"><b data-path-to-node=\"13,2,0\" data-index-in-node=\"0\">B\u01b0\u1edbc 3: X\u00e1c minh.<\/b> \u0110\u1ee9c T\u00edn Ngh\u0129a s\u1ebd \u0111\u1ed1i chi\u1ebfu h\u00ecnh \u1ea3nh, ki\u1ec3m tra l\u1ea1i m\u1eabu l\u01b0u t\u1ea1i x\u01b0\u1edfng, ho\u1eb7c c\u1eed nh\u00e2n vi\u00ean tr\u1ef1c ti\u1ebfp \u0111\u1ebfn kho c\u1ee7a Qu\u00fd kh\u00e1ch \u0111\u1ec3 ki\u1ec3m tra, thu h\u1ed3i m\u1eabu l\u1ed7i \u0111\u1ec3 \u0111\u00e1nh gi\u00e1.<\/p>\r\n<\/li>\r\n<li>\r\n<p data-path-to-node=\"13,3,0\"><b data-path-to-node=\"13,3,0\" data-index-in-node=\"0\">B\u01b0\u1edbc 4: Gi\u1ea3i quy\u1ebft.<\/b> Sau khi x\u00e1c \u0111\u1ecbnh l\u1ed7i thu\u1ed9c v\u1ec1 nh\u00e0 s\u1ea3n xu\u1ea5t, hai b\u00ean s\u1ebd th\u1ed1ng nh\u1ea5t m\u1ed9t trong c\u00e1c ph\u01b0\u01a1ng \u00e1n:<\/p>\r\n<ul data-path-to-node=\"13,3,1\">\r\n<li>\r\n<p data-path-to-node=\"13,3,1,0,0\">Thu h\u1ed3i v\u00e0 s\u1ea3n xu\u1ea5t l\u1ea1i l\u00f4 h\u00e0ng m\u1edbi thay th\u1ebf.<\/p>\r\n<\/li>\r\n<li>\r\n<p data-path-to-node=\"13,3,1,1,0\">Gi\u1ea3m tr\u1eeb c\u00f4ng n\u1ee3, ho\u00e0n ti\u1ec1n theo t\u1ef7 l\u1ec7 h\u00e0ng h\u00f3a b\u1ecb l\u1ed7i.<\/p>\r\n<\/li>\r\n<li>\r\n<p data-path-to-node=\"13,3,1,2,0\">S\u1eeda ch\u1eefa kh\u1eafc ph\u1ee5c (n\u1ebfu c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n m\u00e0 kh\u00f4ng \u1ea3nh h\u01b0\u1edfng th\u1ea9m m\u1ef9 bao b\u00ec).<\/p>\r\n<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ol>\r\n<h2 data-path-to-node=\"14\">5. Chi ph\u00ed \u0111\u1ed5i tr\u1ea3<\/h2>\r\n<p data-path-to-node=\"15\">\u0110\u1ed1i v\u1edbi t\u1ea5t c\u1ea3 c\u00e1c s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh l\u1ed7i do ph\u00eda \u0110\u1ee9c T\u00edn Ngh\u0129a, ch\u00fang t\u00f4i s\u1ebd ch\u1ecbu <b data-path-to-node=\"15\" data-index-in-node=\"87\">100% m\u1ecdi chi ph\u00ed<\/b> ph\u00e1t sinh, bao g\u1ed3m chi ph\u00ed s\u1ea3n xu\u1ea5t l\u1ea1i v\u1eadt t\u01b0 v\u00e0 chi ph\u00ed v\u1eadn chuy\u1ec3n chi\u1ec1u thu h\u1ed3i h\u00e0ng l\u1ed7i &#8211; giao h\u00e0ng m\u1edbi.<\/p>\r\n<p data-path-to-node=\"17\"><b data-path-to-node=\"17\" data-index-in-node=\"0\">Th\u00f4ng tin li\u00ean h\u1ec7 B\u1ed9 ph\u1eadn Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng:<\/b><\/p>\r\n<ul data-path-to-node=\"18\">\r\n<li>\r\n<p data-path-to-node=\"18,0,0\"><b data-path-to-node=\"18,0,0\" data-index-in-node=\"0\">\u0110i\u1ec7n tho\u1ea1i \/ Zalo ti\u1ebfp nh\u1eadn khi\u1ebfu n\u1ea1i:<\/b> 0916 764 734<\/p>\r\n<\/li>\r\n<li>\r\n<p data-path-to-node=\"18,1,0\"><b data-path-to-node=\"18,1,0\" data-index-in-node=\"0\">Email:<\/b> ductinnghia.kehoach@gmail.com<\/p>\r\n<\/li>\r\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>V\u1edbi ph\u01b0\u01a1ng ch\u00e2m \u0111\u1eb7t ch\u1ea5t l\u01b0\u1ee3ng l\u00ean h\u00e0ng \u0111\u1ea7u v\u00e0 b\u1ea3o v\u1ec7 t\u1ed1i \u0111a quy\u1ec1n l\u1ee3i c\u1ee7a \u0111\u1ed1i t\u00e1c, C\u00f4ng ty TNHH S\u1ea3n Xu\u1ea5t Bao B\u00ec \u0110\u1ee9c T\u00edn Ngh\u0129a \u00e1p d\u1ee5ng ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 v\u00e0 b\u1ea3o h\u00e0nh minh b\u1ea1ch, r\u00f5 r\u00e0ng. V\u00ec \u0111\u1eb7c th\u00f9 c\u1ee7a ng\u00e0nh s\u1ea3n xu\u1ea5t bao b\u00ec l\u00e0 h\u00e0ng h\u00f3a \u0111\u01b0\u1ee3c [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7456","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ductinnghia.com\/en\/wp-json\/wp\/v2\/pages\/7456","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ductinnghia.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ductinnghia.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ductinnghia.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ductinnghia.com\/en\/wp-json\/wp\/v2\/comments?post=7456"}],"version-history":[{"count":4,"href":"https:\/\/ductinnghia.com\/en\/wp-json\/wp\/v2\/pages\/7456\/revisions"}],"predecessor-version":[{"id":9393,"href":"https:\/\/ductinnghia.com\/en\/wp-json\/wp\/v2\/pages\/7456\/revisions\/9393"}],"wp:attachment":[{"href":"https:\/\/ductinnghia.com\/en\/wp-json\/wp\/v2\/media?parent=7456"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}